Client testimonial

Following the evaluation report, the College appointed the Balance Partnership to co-ordinate a refurbishment and kitchen redesign programme and to assist in the recruitment of a new in-house catering management team. The result was a first class team with modernised facilities at an affordable cost, delivering a product that was universally welcomed by pupils, staff and parents alike. We were delighted with the results which would have been unattainable using our own and relatively inexperienced resources.

Martin Tolhurst, Bursar, Fettes College

Evaluation

Cost v. Service review

This part of our service simply provides you with an evaluation of how your costs match your service level expectations and forms part of the early review. This analysis provides an overview of how your operational spend compares with similar services within the same industry and, most importantly, outlines where key changes can be made to reduce costs and/or improve service levels.

Contractor evaluation

Impartiality is key to any decision-making process. Our independence means that we can fairly assess the strengths and weaknesses of all parties and help to select the most appropriate suppliers based on your unique requirements.

Service benchmarking

Many of our clients have simply wanted to know if there catering costs represent the best possible value for money. Correctly-structured benchmarking is one of our most valuable assets when applying this process.

Contract negotiation

Understanding the terms, conditions and legalities of contracts, is an area that Balance is very experienced in and a task that is never taken lightly. Negotiations are often challenging and can be confrontational. It requires experience and, most importantly, a commitment to conclude a contract to the benefit of all parties which is both workable and sustainable throughout the duration of its term.

Cost reduction specialists

Managing budgets and overcoming financial constraints is key to any business. Reducing your costs whilst increasing performance is our number one success factor.