
The Balance Partnership proved to be a very good choice for the Group. This was mainly because of their consultants’ vast experience in dealing with confidential, complex, sensitive operational and contractual issues. We now enjoy a harmonious and cost effective relationship with our contractor and still use the Balance Partnership to assist with benchmarking our catering and housekeeping expenditure when required.
Lorna McDougall, Group HR Manager, Edrington Group
This part of our service simply provides you with an evaluation of how your costs match your service level expectations and forms part of the early review. This analysis provides an overview of how your operational spend compares with similar services within the same industry and, most importantly, outlines where key changes can be made to reduce costs and/or improve service levels.
Impartiality is key to any decision-making process. Our independence means that we can fairly assess the strengths and weaknesses of all parties and help to select the most appropriate suppliers based on your specific requirements.
Many of our clients have simply wanted to know if their FM costs represent the best possible value for money. Correctly-structured benchmarking is one of our most valuable assets when applying this process.
Understanding the terms, conditions and legalities of contracts, is an area that Balance is very experienced in and a task that is never taken lightly. Negotiations are often challenging and can be confrontational. It requires experience and, most importantly, a commitment to conclude a contract to the benefit of all parties which is both workable and sustainable throughout the duration of its term.
Managing budgets and overcoming financial constraints is key to any business. Reducing your costs whilst increasing performance is our number one success factor.