Client testimonial

Since making the successful change of contractor Balance Partnership provide us with ongoing support including an annual report that takes into consideration key areas such as key performance indicators covering operational, financial, hygiene and food service issues.

We have always considered Balance Partnership’s input and support to be of valuable significance to our School’s catering services.

Gerry Simonis, Bursar, The High School of Glasgow

Evaluation

Cost v. Service review

This part of our service simply provides you with an evaluation of how your costs match your service level expectations and forms part of the early review. This analysis provides an overview of how your operational spend compares with similar services within the same industry and, most importantly, outlines where key changes can be made to reduce costs and/or improve service levels.

Contractor evaluation

Impartiality is key to any decision-making process. Our independence means that we can fairly assess the strengths and weaknesses of all parties and help to select the most appropriate suppliers based on your specific requirements.

Service benchmarking

Many of our clients have simply wanted to know if their FM costs represent the best possible value for money. Correctly-structured benchmarking is one of our most valuable assets when applying this process.

Contract negotiation

Understanding the terms, conditions and legalities of contracts, is an area that Balance is very experienced in and a task that is never taken lightly. Negotiations are often challenging and can be confrontational. It requires experience and, most importantly, a commitment to conclude a contract to the benefit of all parties which is both workable and sustainable throughout the duration of its term.

Cost reduction specialists

Managing budgets and overcoming financial constraints is key to any business. Reducing your costs whilst increasing performance is our number one success factor.