Balance Partnership
Client testimonial
Because of the level of detail and operational options that the consultants’ report was able to provide for the School, it assisted us with our decision to move to an in-house operated facility that in the first year has met not only our financial and operational expectations but has also developed a highly motivated and dedicated catering team. Another key factor was that the Balance Partnership also helped with the planning and preparation to ensure a smooth transition.
Philip Sadler, Bursar, Kingswood School
Added Value
Totally flexible agreements
Our fees our structured and formalised around each assignment and in every case agreed prior to the commencement of work. This means that we set firm parameters relating to each client's objectives which include scope of work, timescales and measurable results at the assignments completion.In most cases our fees are earned from savings made on behalf of our clients.
This format has been welcomed by all of our clients to date and we have therefore adopted this practice as a company standard. Our fees are comprehensive and can include many additional features such as ongoing contract support at the end of the initial assignment.
Hand-holding & managing change
It is human nature for us not to like change – we are all comfortable with “what we know and what's worked before” in particular for those who have been in a role or process for long periods of time. However, a company's success is founded on the basis that it can move with the times, conform to legislation, respond to challenges and change the dynamics of its business focus in order to retain a competitive advantage. An integral part of our service offering is that we can provide emotional and professional support to individuals and organisations alike, in order adapt themselves to adopt change.
Marketing and developing your services
There have been many instances where our clients (in particular the education sector) have extended their income streams by utilising their premises, staff and services for external functions such as conferences, leisure pursuits, sports activities, weddings, exhibitions and the like.
At Balance, we have assisted a number of our clients with this process to very positive effect. Our involvement includes implementing staff structures, brochures, budgets, menus, wine lists, tariff settings and bespoke customer databases and more. We also look at external competition and structure our client's tariffs accordingly.
European set-up assistance
Our knowledge and experience means that when the time is right for you to penetrate new territories, Balance can provide catering service advice and project management.
Training and development
We understand that when changes are made to management positions, budgets, systems and service levels, there may inevitably be additional training required to ensure a smooth transition from one working method or system to another. At Balance we recognise this and can provide support at either our client's premises or our training facilities. We have classrooms to accommodate groups large and small.