
Following the evaluation report, the College appointed the Balance Partnership to co-ordinate a refurbishment and kitchen redesign programme and to assist in the recruitment of a new in-house catering management team. The result was a first class team with modernised facilities at an affordable cost, delivering a product that was universally welcomed by pupils, staff and parents alike. We were delighted with the results which would have been unattainable using our own and relatively inexperienced resources.
Martin Tolhurst, Bursar, Fettes College
What we do is to evaluate the level of services being provided by your contractor or in-house team, initially and on a periodical basis if required. We ensure that they are cost effective; e.g. their fees or operational standards are relative to your service expectations and explore where savings and service improvements can be made across the business. We believe that it is impossible for a external contractor or department to question whether their costs are justified – an impartial opinion is our expertise!
The majority of our clients appreciate and prefer that we work on a pre-agreed fee model. The first meeting is a no obligation exploratory meeting and enables us to conduct at a high level, whether we can identify ways in which we can save you money or create enhancements. If we can, then an engagement between our two companies is recommended. Our fees may be spread over a period of time, therefore avoiding the usual constraints governed by “budgets” etc.
We make no assumptions about your existing FM model or finances. We simply offer our hands-on knowledge and solutions to large and small organisations, of diverse industries and requirements.
Evaluation |
Implementation |
Monitoring |
Added value |